We are committed to safeguarding the privacy of our website visitors and prospective customers in this policy we explain how we will handle your personal data.
This document was created using a template from SEQ Legal (http://www.seqlegal.com)
Where did we obtain your personal data?
Visiting this website:
We log the IP address, geographical location, browser type/ version and operating system as well as a timestamp.
Personal data we obtain from you may include:
Name, trading or business name, telephone number, job title, email address, address and postcode (inc. drop off and pick up location)
Quotation form on our website:
We use a quotation form on our website where you can provide details for us to respond with a quote/ further details. If you decide you don’t wish to pursue this further we will remove your details.
If you send us a email, it will contain meta data( this may include name, address, email address along with a time stamp)and any other information you choose to share with us. It is your responsibility to make sure that your email and attachments are virus free and sent from a reputable provider otherwise we may not receive these due to our spam filters.
Your telephone number will get logged on our device if you call us (unless you have withheld your number). You may choose to leave a voicemail. All call logs and voice mails are routinely deleted.
How we use your personal data:
We will process your personal data for the performance of a contract between you and us or taking steps (e.g. to provide a quote via telephone, email or quotation form at your request, to enter into such a contract to provide a service.
We process personal data in order to comply with our legal obligations for HMRC. This includes internal record keeping such as invoices and purchase.
We will process your personal data for certain legitimate interests which may include some or all of the following
I.P addresses are logged when visiting the website for monitoring and security of our website.
Chasing late payments in our interest of collecting overdue debts
Your data your choice:
Providing us with your personal data for the purposes above is a contractual requirement, and you are obliged to provide this information.
It is your choice whether to provide personal data, but please be aware that without the required personal data, we may not be able to enter into a contract or provide further details.
Providing your personal data to third parties:
We do not authorize any third parties to access our emails without our permission.
We may disclose personal data including name, address, email and telephone number to our subcontractors acting on our behalf to provide a service,the subcontractor is only permitted to use your data to perform the required function necessary in providing the service on our behalf.
Retaining and deleting personal data:
Personal data that we process for any purpose shall not be kept longer than is necessary for that purpose and will be deleted on completion of specific job.
Where the lawful basis of our processing is based on legitimate interests we will retain your personal data for a period until the job is complete.
We use a SSL (secure socket layer) certificate on our website(you can see this by green padlock in your browser. This encrypts the link between the website server and the end user.
Our emails and quotation form are sent using SSL connection over SMTP, however emails cannot be 100% secure, this is due to the way the internet works. We cannot accept responsibility as its out of our control.
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the data, together with certain additional information. Providing the rights and freedom of others are not affected, we will supply you a copy of your personal data. The first copy will be free of charges, but additional copies may be subject to a reasonable fee.
Right to rectification:
Its your right to have any inaccurate data about you rectified and taking into account the purpose of the processing, to have any incomplete personal data about you completed.
The right to erasure:
In some circumstances you have the right to the erasure of your personal dta without undue delay. However , there are certain general exclusions of the right of erasure. Those exclusions include where processing is necessary for exercising the right of freedom of expression and information for compliance with a legal obligation or for the establishment, or defence of legal claims.
The right to restrict processing:
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are : you contest the accuracy of the personal data, processing is unlawful but you oppose erasure, we no longer need the personal data for the establishment, exercise or defence of legal claims,and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis,we may continue to store your personal data. However we will only otherwise process it with your consent for the establishment, exercise or defence of legal claims for the protection of the rights of another natural or legal person or for reasons of public interest.
The right to object to processing:
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for the ; performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purpose of the legitimate interest pursues by us or by a third party. If you make an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
The right to data portability:
To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine readable format. However, this right does not apply where it would adverlely affect the rights and freedoms of others.
The right to complain to a supervisory authority:
If you consider that our processing of your personal information infringes data protection laws , you have a legal right to lodge a complaint with a supervisory authority. In the uk it is the information commissioners office who are responsible for this. You may exercise any of your rights in relation to your personal data by written notice to us by emailing firstname.lastname@example.org
This website is owned by Linda and Marcus Angeli and operated by Adam Richard Jones. You can contact our data representative Linda Angeli using the following
Linda Angeli, 14 Calder Road, Worcester Wr5 1LT.